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Toolkit Links

· How to Use the Toolkit

· Who Should Use the Toolkit

· Why Collect Race, Ethnicity, and Primary Language

· Why Collect Data Using a Uniform Framework

· Collecting the Data - The Nuts and Bolts

· How to Ask the Questions

· How to Use the Data

· Staff Training

· Informing and Engaging the Community

· Deaf and Hard of Hearing Populations

· Tools and Resources

· Frequently Asked Questions

· Print the Entire Toolkit

Consortium Member Hospitals and Health Systems

David Baker, MD, MPH, FACP Chief, Division of General Internal Medicine Feinberg School of Medicine Chicago IL Joseph Betancourt, MD, MPH Director for Multicultural Education, Multicultural Affairs Office Massachusetts General Hospital - Harvard Medical School Boston MA David Nerenz, PhD Henry Ford Health System Detroit MI Jeanneatte South-Paul Professor and Chair University of Pittsburgh Pittsburgh PA Joel Weissman, PhD Senior Scientist, Institute for Health Policy Massachusetts General Hospital/Partners HealthCare System Boston MA

Anne Beal, MD, MPH Senior Program Officer Quality of Care for Underserved Populations New York NY Daniel Derman, MD Vice President - Operations Northwestern Memorial Hospital Chicago IL Sue Pickens, MEd Director, Strategic Planning & Population Medicine Parkland Health & Hospital System Dallas TX Gayle Tang, MSN, RN Director, National Linguistic & Cultural Programs National Diversity Kaiser Permanente Oakland CA

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