Who Should Use the Toolkit
The ultimate goal for collecting information about patient's race, ethnicity, and primary language is to improve the quality of care for all patients. Evidence indicates that quality improvement efforts, when linked to demographic data such as race and ethnicity, can improve quality of care and reduce health care disparities. These data can be linked to assess technical quality (clinical measures) and service quality (wait times, patient experience of care) within your health care organization. The section links at left provide background information and tools (questionnaires) to help hospitals assess their current practices for collecting race, ethnicity, language and disability data as well as surveys to determine whether complete and accurate information is being collected from patients once a systematic framework is implemented.
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